State Farm® Insurance Agent Jake Duos
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anna Goins
April 3, 2025
5
out of
5
rating by Anna Goins
"Naomi, along with the entire team at Jake Duos State Farm, is incredibly friendly, knowledgeable, and helpful. I highly recommend them!"
We responded:
"This is great news. Thank you, Anna. We’re thankful for your feedback! It’s our pleasure at Jake Duos State Farm to assist you with your insurance needs. We take pride in being a friendly, knowledgeable and a neighborly agency. When there is anything else we can do to help, please let us know! "
Bennett Kudder
April 2, 2025
5
out of
5
rating by Bennett Kudder
"Jake and Naomi are always easy to reach and super helpful"
We responded:
"Thank you, Bennett, for reviewing our service! Our team at Jake Duos State Farm are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
DAVID Croom
April 1, 2025
5
out of
5
rating by DAVID Croom
"Jake and the fantastic people that work at the Jake state farm office in Cleveland TN. Are friendly, knowledgeable & Professional. I'm am glad to be a part of the family. I highly Recommend them."
We responded:
"Thank you for taking the time to share your thoughts Mr. Croom! We’re glad to know you’re satisfied with the service at the Jake Duos State Farm office. We are super pleased to read of your experience and as always, we certainly enjoy you visiting our office, with your infectious smile and good humor. Thank you again my friend. If you ever have any questions or need assistance, we’re here to help!"
itzbraylee
March 28, 2025
5
out of
5
rating by itzbraylee
"Jake Moorehouse is amazing to work with, extremely responsive and eager to help! Fantastic life insurance coverage. Would recommend Jake Duos Statefarm to anyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jake Moorhouse is a good one for sure. Life insurance is the one policy we know can be used so glad to read he has done a great job explaining this. Thanks again itzbraylee!"
Destinee Beyer
March 27, 2025
5
out of
5
rating by Destinee Beyer
"Everyone at this office is very helpful and friendly. They always give me great advice on my policies and make sure I’m properly protected while keeping me informed. Life insurance never crossed my mind until Austin informed me the importance of having it. I appreciate everything this office does for me and my assets!"
We responded:
"We’re honored by your positive feedback! Austin is great at working to review the needs of all our policyholders. This many times involves conversations about life insurance. Albeit it is not always the most fun conversation for individuals to have, it is a very important one to have, and Austin works to find balance in these moments. We are very happy to be here for you and to help protect your assets!"
Austin Work
March 27, 2025
5
out of
5
rating by Austin Work
"Always been great experience here. Jake Moorhouse has always been helpful when in need of assistance. Great agent to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "Jake with State Farm" Moorhouse is great! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cali Biddy-Trotter
March 5, 2025
5
out of
5
rating by Cali Biddy-Trotter
"Austin made setting up my policies as easy and effortless as possible! Great customer service and excited and work with him for years to come."
We responded:
"Thank you for providing a great review for Austin at Jake Duos State Farm office! We’re thrilled to know you had a positive experience with us! We look forward to continuing to support your insurance needs in the years to come."
d p
February 28, 2025
5
out of
5
rating by d p
"Great help when you've got issues to resolve. Thanks!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Alliyah Enalls
February 5, 2025
5
out of
5
rating by Alliyah Enalls
"Austin is fantastic! Works with you, and is very friendly and professional. My whole family uses him!"
We responded:
"Thanks Alliyah! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! When you have anything else we can do for your insurance needs we will be happy to help!"
Ivan Skovoroda
January 23, 2025
5
out of
5
rating by Ivan Skovoroda
"Jake Moorhouse done very exceptional; professional and excellent service! As a customer U am very satisfied!"
We responded:
"Thank you for your 5-star review! My team at Jake Duos State Farm and I are happy to be your good neighbor agent! We strive to provide all our customers with the best service possible. I am pleased to learn of our policyholders' experiences that reflect this effort."
Richard Williams
January 21, 2025
5
out of
5
rating by Richard Williams
"I have worked with Jake Moorhouse several times. He is amazing! Professional and goes above and beyond to get the best deal for customers."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Jake Duos State Farm office. When you have insurance events and questions or need assistance, we’re here to help! - Jake with State Farm "
Tiffany Morgan
December 26, 2024
5
out of
5
rating by Tiffany Morgan
"Jake's office has been phenomenal since moving to TN. They make you feel valued and are very quick respond. I'm grateful for how helpful Evie has been with handling claims and walking with me every step of the process. She's very helpful and prompt as well as knowledgeable. I've been with State Farm for over 30 years and this office is the best. Thank you Jake, Evie and all of your staff."
We responded:
"This is great to read! Thank you, Tiffany. We’re honored by your positive feedback! I am grateful for the mention of Evie and how important it is for her to work with your claims experience. She certainly takes time working to constantly learn and improve on how our agency engages with State Farm's claim processes so that we may provide our policy holders with the good neighbor service State Farm is known for. We look forward to continuing to provide you with both sincere and local service! Thank you for choosing Jake Duos State Farm. If there is anything else we can do for your insurance needs, just let us know!"
Tia Grund
December 19, 2024
5
out of
5
rating by Tia Grund
"I am so grateful that everyone in the office has always tried to help me with payents and any questions I might have. They don't have to send a reminder but it helps keep me on track in my busy life."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I am super proud of my team and am happy to know that you Tia finds value in our efforts. We know life can move fast at times and we pride ourselves on helping to alleviate that for our policyholders anytime we can. If there is anything else we can do for your insurance needs, just let us know!"
Cherie Williams
November 14, 2024
5
out of
5
rating by Cherie Williams
"I can’t compliment Austin enough, he did an amazing job with my niece and I. He answered all of our questions above and beyond what was needed. He continues to follow up with me and has now made a friend for life. He is amazing to work with and really hunts you the best deal he can. He is honest and timely on everything he does. Thank you for making this experience amazing for us!"
We responded:
"Super Review Cherie! I am so proud of Austin as he has honed his professional trade over the years to make certain our current and future policyholders are provided this experience. He is certainly a keeper. We are delighted to know you had a great experience with Jake Duos State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
lauren camp
November 13, 2024
5
out of
5
rating by lauren camp
"Jake Moorhouse helped me set up my policy. He's a very friendly and relatable agent, he worked to get me a policy that best fits my budget while also meeting the requirements of the leanholder of my vehicle. Thank you so much!"
We responded:
"Wow! Thanks Lauren. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction and budget is our top priority! We look forward to continuing to support your insurance needs and we are grateful for you choosing Jake Duos State Farm to help with you auto insurance."
Jennifer Wright
November 6, 2024
5
out of
5
rating by Jennifer Wright
"We cannot thank everyone in this office enough for all the special service they provide. They always make themselves available for our questions and concerns. When we had our accident, Evie gave us peace of mind and handled everything for us like she would for one of her own family members. She took care of everything for us from beginning to end. It’s great to feel secure knowing Austin made sure we have all of the coverage options that we need. Naomi has been so pleasant to speak with and has gone above and beyond to help anyway that she can. We have found our forever insurance office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Michele
November 5, 2024
5
out of
5
rating by Michele
"Really great insurance company. Everyone is very helpful and they are there for you when you need them. Jake and Evie are the best! Definitely recommend."
We responded:
"Thank you, Michele, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kevin M
October 18, 2024
5
out of
5
rating by Kevin M
"Jake is great to work with and was very helpful in explaining all of the details of our policy. There are so many details within a policy and they took the time to explain all of the number and how they could have an effect on a claim."
We responded:
"We are so thankful for your review. We are always happy to be here to help! We thank you for coming in to the office to review your policies. This is super important to us and certainly helps when you have a claim with understanding your coverages. "
Sergei Markin
October 11, 2024
5
out of
5
rating by Sergei Markin
"I want to wish these guys only the best. I always recommend them to my new friends and acquaintances, as I have been working with them for many years. I hope that in the future we will have only positive meetings and a good mood. Good luck to you, friends."
We responded:
"Good luck to you Sergei. We always appreciate your visits, and we are honored that you provide this recommendation to your friends. We take pride in providing great customer service to our customers when they are dealing with auto insurance. Thank you again - Jake WSF"
Wendy Talley
October 11, 2024
5
out of
5
rating by Wendy Talley
"Excellent insurance, friendy staff, and always there to help."
We responded:
"Thank you, Wendy,! We take pride in our work and are rewarded when it is recognized. Thank you for the kind words and trusting us to help with your insurance needs. - Jake WSF"
Pam Veler
September 24, 2024
5
out of
5
rating by Pam Veler
"I am so impressed with Naomi Stinson! She is very knowledgeable and efficient at her job. When I call she takes care of whatever is to be done before we even get off the phone! Such a fantastic, personable asset to the firm. In my opinion she is the best that Jake has had at the front desk, I hope she stays there long term."
We responded:
"This is a huge compliment and well deserved as we have had some great team members in the office. Naomi is kind, compassionate, and intelligent. She is diligent in her work and timely in her responses. We are pleased to have her help our policyholders with all of their auto, home and life insurance needs. "
Craig Pretzer
April 19, 2024
5
out of
5
rating by Craig Pretzer
"Reasonable rates and awesome staff"
We responded:
"Thank you for the review, Craig. We certainly appreciate your business and are happy to help provide you with a great price on insurance at Jake Duos State Farm. Our State Farm Team is takes pride and is motivated to create personalized experience for all of our policyholders. "
Donna Payton
January 29, 2024
5
out of
5
rating by Donna Payton
"The staff at Jake Duos State Farm is the absolute best. Jack Moorehouse signed our business fleet up over 3 years ago. Since that time we also transferred our personal insurance including home, automobiles, and rv over. They also helped us with a refinancing of our home several years ago. They have helped us with claims, life insurance and rental insurance. We have never had one negative experience with this agency. Right from the start, everyone talked to us on a first name basis, and we felt they genuinely cared. We trust them, and we can say without a doubt, that this agency has our best interest at heart!"
Tristin Coop
January 16, 2024
5
out of
5
rating by Tristin Coop
"By far the best insurance a person could ask for. The owner and employees are will always shoot you straight, will never leave any slight possibilities out, and are just honest hard working people. I would highly recommend anyone this specific branch to anyone considering any kind of insurance. I would love to be able to mention everyone by name, but Austin and Jake are the only main people that I've dealt with, and they are just some down to Earth, amazing people!"
Sgt Hedrick Jonathan
January 11, 2024
5
out of
5
rating by Sgt Hedrick Jonathan
"Well organized, well knowledge always knows what going on with client’s insurance portfolios. The staff in there are second to none the professionalism they established is a trait all other companies need to follow. If you need coverage and more take your business there you’ll be in best hands ever period. Go and see these folks. If anyone else needs more testmonioy they can find me Sgt Hedrick because I will vouch for this office"
We responded:
"Sgt. Hedrick Jonathan thank you so much for your review! We certainly take pride in being professional and providing an experience that leaves you knowing you have been taken care of as you expect to be. We really appreciate this review! Thank you for choosing Jake Duos State Farm. "