State Farm® Insurance Agent Jake Duos
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal Walker
November 5, 2025
5
out of
5
rating by Crystal Walker
"I appreciate Evie coming to my house to pick up paperwork State Farm needed from me. I can’t drive. She was super kind and helpful with suggestions I was needing in my life. Full of energy and resourceful."
We responded:
"Wonderful news to read! Thank you so much for sharing your experience with both Jake Duos State Farm and of course Evie. We are proud to be the Good Neighbor Agent and Evie especially takes pride in providing our policyholders with resources that have a positive impact on their lives. - Jake WSF "
Nicole Locker
October 27, 2025
5
out of
5
rating by Nicole Locker
"Amazing company with dedicated people. They have gone out of their way to help me on multiple occasions. Jake Moorhouse was extremely helpful and has gone above and beyond for me."
We responded:
"Thank you, Nicole! We’re honored by your positive feedback! We take pride in working for our policy holders and your review will be well received when I share it with our team. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jake with State Farm "
Ally Sutton
October 25, 2025
5
out of
5
rating by Ally Sutton
"The process was very simple. John Stoker was a big help and they had a very welcoming team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Really appreciate your time, Ally!"
Chris Stinson
October 25, 2025
5
out of
5
rating by Chris Stinson
"Happy with the life insurance policys that was set up for our children. Jake's team treats us like family and go above and beyond."
We responded:
"Thank you, Chris. We take pride in helping families understand the benefits of life insurance policies. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
Bailey Morgan
October 24, 2025
5
out of
5
rating by Bailey Morgan
"As long as I’ve had Jake Duos as my State Farm agent, I’ve never had any issues! I can honestly say this State Farm team has always gone above and beyond for my family. We love Jake and his entire team!"
We responded:
"Thank you, Bailey! We are thankful for your compliments and the opportunity to be your State Farm Agency & Team!"
Cele Curtis
October 24, 2025
5
out of
5
rating by Cele Curtis
"Naomi Stinson, Account Manager at State Farm is absolutely excellent! Her professionalism and personal interest in helping me was superior in every way. She definitely goes the "extra mile" to assist the customer."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Naomi is wonderful! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Elva Aguirre
October 24, 2025
5
out of
5
rating by Elva Aguirre
"The seitch to state fatm was very easy smooth and i felt very comfortable"
We responded:
"Glad to hear the switch to State Farm was very easy and smooth. I know John was happy to help. We look forward to continuing to provide you with a great and comfortable experience. - Jake WSF"
Danielle Cea
October 23, 2025
5
out of
5
rating by Danielle Cea
"Was recommended Jake by someone and I see why! The easiest and friendliest experience getting insurance. All over the phone, had everything set up, binder and cards sent via email within 15 minutes! Super friendly!"
We responded:
"Thank you for taking you time to provide a review for Jake Duos State Farm office! We’re thrilled to know you had a positive experience with us. I am pleased to read this as Jake along with the other team members enjoy what we do and strive to provide convenience and friendly neighborly service to all we engage with. Kind regards, Jake WSF"
David Newton
October 14, 2025
5
out of
5
rating by David Newton
"Jake and his team are wonderful! They have always gone out of their way to assist me with enthusiasm and timely solutions. I can't thank them enough for everything they have done for me!"
We responded:
"SUPER! We are grateful for your review Mr. Newton. It’s our pleasure to assist you with your insurance needs. We are always pleased to help our fellow community members in all ways possible. I know it provides a good feeling to our team when any of our policy holders take the time to leave a review about their service and I am delighted to share this review with them today. When there is anything else we can help you with, please let us know!"
Lisa kelly
July 8, 2025
5
out of
5
rating by Lisa kelly
"Our State Farm experience has consistently been exceptional. The branch of Jake Duos is made of caring, kind, and dedicated people. They are a pleasure to do business with!!"
harlee galyon
June 20, 2025
5
out of
5
rating by harlee galyon
"Highly impressed with the agency & their customer service. Jake Moorhouse was awesome, so easy to work with, and he was very information with all the details for my new polices! Should’ve signed up with him months ago!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you Harlee with your insurance needs. When there is anything else we can do to help, please let us know!"
Gabriel Ray Riley
May 14, 2025
5
out of
5
rating by Gabriel Ray Riley
"I’ve been covered by you all for years! Anyone I’ve ever spoke with in-office has been kind, helpful, courteous, and understanding. They always go above and beyond!! Especially Naomi!"
We responded:
"Thank you, Mr. Riley. We’re honored by your positive feedback! Yesterday I asked Naomi what makes you happy today and she specifically mentioned the way she was able to help you with your needs the afternoon before. She worked on and off most of that day to do what I ask of my team and that is to put the needs of our policyholder's first. She was very proud of her efforts as I was too and you leaving this review is the icing on the cake, my friend. Thank you for this. I will share with your entire team. - Jake WSF"
Brian Riddle
May 11, 2025
5
out of
5
rating by Brian Riddle
"Amazing and friendly staff at this office. I know SF agent Jake Duos personally, and we have a nickname for him being " TCB" Jake. The TCB stands for taking care of Business! diligent crew up there."
We responded:
"Thank you, Brian! I am happy to be recognized in such a fashion. I am proud of the nickname "TCB" for sure. I am grateful for you and you choosing our office in protecting your assets and our crew works diligently to provide the most comprehensive experiences possible. - Jake WSF"
Tina Hiefnar
May 7, 2025
5
out of
5
rating by Tina Hiefnar
"I have been with Statefarm for years and they have never let me down! Jake Duos Statefarm Team are exceptional! If you have to make a claim, they are with you to help every step of the way! They will go above and beyond to get you the very best insurance coverage and bundles at a very competitive price! When you call you get a real person every time. I very highly recommend them, they are simply The Best!!"
We responded:
"Great way to start my day reading this! Wow! Amazing! Awesome! Love the review, Tina. We sincerely appreciate you taking the time to share your experience. Even further we absolutely love taking care of your policyholders. Our team takes pride in giving our best effort and I am glad to be able to share this recognition with them for that. Thank you for choosing Jake Duos State Farm and we will continue to give out best effort in working to keep your business. - Jake WSF :-)"
Daehawk
April 30, 2025
5
out of
5
rating by Daehawk
"This State Farm business is the most friendly, caring, and knowledgeable car ins place Ive ever seen. They have helped me tremendously and I appreciate all they have done for me. Thank you so much to the office of Jake Duos and team of State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! This is heartfelt which means the world to us. Thank you so much. Comments like this help add fuel to the tank and lets us know we are on the right track. Truly appreciate you!"
Bryan Runcie
April 29, 2025
5
out of
5
rating by Bryan Runcie
"Jake and his staff were awesome to work with. Started out adding my car and then a few months later had to add another car and a house and they made it all so seamless."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jake Duos State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Robin Lawson
April 28, 2025
5
out of
5
rating by Robin Lawson
"Evie was great help to us when our car was severely damaged by a deer. Kept in great contact through the whole process and made sure all our concerns were addressed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the claim service at our Jake Duos State Farm office. Evie is great! She prioritizes communication with the claims process and making sure our policyholders concerns are heard, recognized and are fully aware of all opportunities to have their vehicles repaired. If you ever have any questions or need assistance, we’re here to help! - Jake WSF"
p koser
April 23, 2025
5
out of
5
rating by p koser
"Always courteous and helpful!"
We responded:
"Thank you for reviewing our State Farm office! Weat Jake Duos State Farm are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jake WSF"
Hannah Watson
April 21, 2025
5
out of
5
rating by Hannah Watson
"Jake Moorhouse is extremely professional and knowledgeable!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Anna Goins
April 3, 2025
5
out of
5
rating by Anna Goins
"Naomi, along with the entire team at Jake Duos State Farm, is incredibly friendly, knowledgeable, and helpful. I highly recommend them!"
We responded:
"This is great news. Thank you, Anna. We’re thankful for your feedback! It’s our pleasure at Jake Duos State Farm to assist you with your insurance needs. We take pride in being a friendly, knowledgeable and a neighborly agency. When there is anything else we can do to help, please let us know! "
Bennett Kudder
April 2, 2025
5
out of
5
rating by Bennett Kudder
"Jake and Naomi are always easy to reach and super helpful"
We responded:
"Thank you, Bennett, for reviewing our service! Our team at Jake Duos State Farm are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
DAVID Croom
April 1, 2025
5
out of
5
rating by DAVID Croom
"Jake and the fantastic people that work at the Jake state farm office in Cleveland TN. Are friendly, knowledgeable & Professional. I'm am glad to be a part of the family. I highly Recommend them."
We responded:
"Thank you for taking the time to share your thoughts Mr. Croom! We’re glad to know you’re satisfied with the service at the Jake Duos State Farm office. We are super pleased to read of your experience and as always, we certainly enjoy you visiting our office, with your infectious smile and good humor. Thank you again my friend. If you ever have any questions or need assistance, we’re here to help!"
itzbraylee
March 28, 2025
5
out of
5
rating by itzbraylee
"Jake Moorehouse is amazing to work with, extremely responsive and eager to help! Fantastic life insurance coverage. Would recommend Jake Duos Statefarm to anyone!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Jake Moorhouse is a good one for sure. Life insurance is the one policy we know can be used so glad to read he has done a great job explaining this. Thanks again itzbraylee!"
Destinee Beyer
March 27, 2025
5
out of
5
rating by Destinee Beyer
"Everyone at this office is very helpful and friendly. They always give me great advice on my policies and make sure I’m properly protected while keeping me informed. Life insurance never crossed my mind until Austin informed me the importance of having it. I appreciate everything this office does for me and my assets!"
We responded:
"We’re honored by your positive feedback! Austin is great at working to review the needs of all our policyholders. This many times involves conversations about life insurance. Albeit it is not always the most fun conversation for individuals to have, it is a very important one to have, and Austin works to find balance in these moments. We are very happy to be here for you and to help protect your assets!"
Austin Work
March 27, 2025
5
out of
5
rating by Austin Work
"Always been great experience here. Jake Moorhouse has always been helpful when in need of assistance. Great agent to work with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "Jake with State Farm" Moorhouse is great! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"