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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Wilburn

Mary Wilburn

March 3, 2026

5  out of  5
rating by Mary Wilburn
"Im so glad I switched to stae farm they are the sweetest people. I just had to file a claim an they helped me through out the process they really care about their cutomers"
We responded:
"Great news to read Ms. Wilburn. I am glad you have had a good experience with our office. I am grateful that the entire Jake Duos State Farm team is compassionate and caring for both our policyholders and the greater community members we serve. Thank you so much for taking your time to leave a review. - Jake WSF"
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Bishop Ken Hill

March 2, 2026

5  out of  5
rating by Bishop Ken Hill
"Evie was very helpful in settling my claim. She and Jake would not rest until all options were taken. At the end of the day, my claim was approved. Thanks Evie for your persistence! Blessings!!!"
We responded:
"Thank you so much Bishop Hill. We truly appreciate helping our policyholders navigate the difficulty a claim may cause. We also know sometimes that the different powers that be may not communicate as clearly with all parties involved and Evie does an especially good job at making sure these different parties are all working with the same information to ensure the best experience for our policyholders. I am grateful for your review and for you choosing Jake Duos State Farm for your insurance needs. - Jake WSF"
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Charlie Stinchfield Jr

February 17, 2026

5  out of  5
rating by Charlie Stinchfield Jr
"Jake does a great job in explaining opportunities to lower insurance costs. In our case, he was able to lower both our homeowners & auto premiums. It was definitely worth taking time to sit down with Jake & allow him to go over our insurance coverage. I trust him completely with our insurance needs & am truly grateful he does not push sales tactics on us. I highly recommend Jake for your insurance needs."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jake Duos’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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janice angeleyes

January 30, 2026

5  out of  5
rating by janice angeleyes
"I have had State Farm for over 15 years. Great people!!"
We responded:
"Wow, thank you for the 5-star review, Janice! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ann Broomfield

January 22, 2026

5  out of  5
rating by Ann Broomfield
"I needed to change insurance from my previous car to my new car. Naomi was very helpful and very professional. I appreciated her friendly, cheerful service."
We responded:
"Thank you, Ann, for leaving your review. Naomi is certainly friendly and community minded. Our hope is that you leave from our office or from an interaction with our office in a better place than when you started so I am glad to read Naomi created that experience for you. Kind Regards, Jake WSF"
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Flaviu Budean

January 21, 2026

5  out of  5
rating by Flaviu Budean
"Great customer service! Always prompt and on top of it. Thank you!"
We responded:
"Thank you Flaviu! We are always happy to read reviews like this. Thank you for choosing Jake Duos State Farm for your insurance needs. "
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Carol Giarla

December 7, 2025

1  out of  5
rating by Carol Giarla
"Unbelievable"
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. "
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Bethany Monticelli

December 3, 2025

5  out of  5
rating by Bethany Monticelli
"Amazing staff at this office."
We responded:
"Thank you, Bethany, for your 5-star review! The Jake Duos State Farm team and I are happy to be your good neighbor! We love receiving great reviews from our community and we thank you for taking the time to provide us with your experiences. - Jake WSF"
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Crystal Walker

November 5, 2025

5  out of  5
rating by Crystal Walker
"I appreciate Evie coming to my house to pick up paperwork State Farm needed from me. I can’t drive. She was super kind and helpful with suggestions I was needing in my life. Full of energy and resourceful."
We responded:
"Wonderful news to read! Thank you so much for sharing your experience with both Jake Duos State Farm and of course Evie. We are proud to be the Good Neighbor Agent and Evie especially takes pride in providing our policyholders with resources that have a positive impact on their lives. - Jake WSF "
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Nicole Locker

October 27, 2025

5  out of  5
rating by Nicole Locker
"Amazing company with dedicated people. They have gone out of their way to help me on multiple occasions. Jake Moorhouse was extremely helpful and has gone above and beyond for me."
We responded:
"Thank you, Nicole! We’re honored by your positive feedback! We take pride in working for our policy holders and your review will be well received when I share it with our team. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jake with State Farm "
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Ally Sutton

October 25, 2025

5  out of  5
rating by Ally Sutton
"The process was very simple. John Stoker was a big help and they had a very welcoming team!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Really appreciate your time, Ally!"
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Chris Stinson

October 25, 2025

5  out of  5
rating by Chris Stinson
"Happy with the life insurance policys that was set up for our children. Jake's team treats us like family and go above and beyond."
We responded:
"Thank you, Chris. We take pride in helping families understand the benefits of life insurance policies. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
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Bailey Morgan

October 24, 2025

5  out of  5
rating by Bailey Morgan
"As long as I’ve had Jake Duos as my State Farm agent, I’ve never had any issues! I can honestly say this State Farm team has always gone above and beyond for my family. We love Jake and his entire team!"
We responded:
"Thank you, Bailey! We are thankful for your compliments and the opportunity to be your State Farm Agency & Team!"
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Cele Curtis

October 24, 2025

5  out of  5
rating by Cele Curtis
"Naomi Stinson, Account Manager at State Farm is absolutely excellent! Her professionalism and personal interest in helping me was superior in every way. She definitely goes the "extra mile" to assist the customer."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Naomi is wonderful! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elva Aguirre

October 24, 2025

5  out of  5
rating by Elva Aguirre
"The seitch to state fatm was very easy smooth and i felt very comfortable"
We responded:
"Glad to hear the switch to State Farm was very easy and smooth. I know John was happy to help. We look forward to continuing to provide you with a great and comfortable experience. - Jake WSF"
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David Newton

October 14, 2025

5  out of  5
rating by David Newton
"Jake and his team are wonderful! They have always gone out of their way to assist me with enthusiasm and timely solutions. I can't thank them enough for everything they have done for me!"
We responded:
"SUPER! We are grateful for your review Mr. Newton. It’s our pleasure to assist you with your insurance needs. We are always pleased to help our fellow community members in all ways possible. I know it provides a good feeling to our team when any of our policy holders take the time to leave a review about their service and I am delighted to share this review with them today. When there is anything else we can help you with, please let us know!"
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Lisa kelly

July 8, 2025

5  out of  5
rating by Lisa kelly
"Our State Farm experience has consistently been exceptional. The branch of Jake Duos is made of caring, kind, and dedicated people. They are a pleasure to do business with!!"
We responded:
"Hello Lisa, I apologize for my delayed reply to your 5 Star review. Thank you so much for leaving the review. I appreciate you taking the time to share your experience with us and our community. We strive to impact everyone in a positive way and I am glad we did this for you and your experience. Thank you for choosing Jake Duos State Farm for your insurance needs. "
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harlee galyon

June 20, 2025

5  out of  5
rating by harlee galyon
"Highly impressed with the agency & their customer service. Jake Moorhouse was awesome, so easy to work with, and he was very information with all the details for my new polices! Should’ve signed up with him months ago!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you Harlee with your insurance needs. When there is anything else we can do to help, please let us know!"
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Brian Riddle

May 11, 2025

5  out of  5
rating by Brian Riddle
"Amazing and friendly staff at this office. I know SF agent Jake Duos personally, and we have a nickname for him being " TCB" Jake. The TCB stands for taking care of Business! diligent crew up there."
We responded:
"Thank you, Brian! I am happy to be recognized in such a fashion. I am proud of the nickname "TCB" for sure. I am grateful for you and you choosing our office in protecting your assets and our crew works diligently to provide the most comprehensive experiences possible. - Jake WSF"
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Tina Hiefnar

May 7, 2025

5  out of  5
rating by Tina Hiefnar
"I have been with Statefarm for years and they have never let me down! Jake Duos Statefarm Team are exceptional! If you have to make a claim, they are with you to help every step of the way! They will go above and beyond to get you the very best insurance coverage and bundles at a very competitive price! When you call you get a real person every time. I very highly recommend them, they are simply The Best!!"
We responded:
"Great way to start my day reading this! Wow! Amazing! Awesome! Love the review, Tina. We sincerely appreciate you taking the time to share your experience. Even further we absolutely love taking care of your policyholders. Our team takes pride in giving our best effort and I am glad to be able to share this recognition with them for that. Thank you for choosing Jake Duos State Farm and we will continue to give out best effort in working to keep your business. - Jake WSF :-)"
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Daehawk

April 30, 2025

5  out of  5
rating by Daehawk
"This State Farm business is the most friendly, caring, and knowledgeable car ins place Ive ever seen. They have helped me tremendously and I appreciate all they have done for me. Thank you so much to the office of Jake Duos and team of State Farm!"
We responded:
"Thank you for taking the time to share your thoughts! This is heartfelt which means the world to us. Thank you so much. Comments like this help add fuel to the tank and lets us know we are on the right track. Truly appreciate you!"
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Bryan Runcie

April 29, 2025

5  out of  5
rating by Bryan Runcie
"Jake and his staff were awesome to work with. Started out adding my car and then a few months later had to add another car and a house and they made it all so seamless."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jake Duos State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Robin Lawson

April 28, 2025

5  out of  5
rating by Robin Lawson
"Evie was great help to us when our car was severely damaged by a deer. Kept in great contact through the whole process and made sure all our concerns were addressed."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the claim service at our Jake Duos State Farm office. Evie is great! She prioritizes communication with the claims process and making sure our policyholders concerns are heard, recognized and are fully aware of all opportunities to have their vehicles repaired. If you ever have any questions or need assistance, we’re here to help! - Jake WSF"
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p koser

April 23, 2025

5  out of  5
rating by p koser
"Always courteous and helpful!"
We responded:
"Thank you for reviewing our State Farm office! Weat Jake Duos State Farm are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jake WSF"
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Hannah Watson

April 21, 2025

5  out of  5
rating by Hannah Watson
"Jake Moorhouse is extremely professional and knowledgeable!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"